RETURNS

Items can be returned to us within 7 days of receiving your order. When making a return we request that these items are returned unused in their original condition together with their original packaging.

 

In order to return an item please contact us to advise of the reason for return within 7 days via facebook, instagram or email Limitlesss_retail@outlook.com and the returns address will be provided.

Having made contact with us package your item carefully. Please take time to ensure that you have included the complete item and its original packaging as we cannot make refunds if items or packaging are missing or if the item is otherwise not suitable for resale. 

Please note that before refunds can be processed all items are examined. If items have been used or damaged due to negligence or misuse we will be unable to restock the item and no refund will be made. In such circumstances the item will be returned to you.

When returning items we strongly advised that you use a Recorded Delivery Service as ‘proof of shipping’ is not proof of receipt. Such services also include insurance to cover the item in the event of loss or damage

Following receipt and examination of the item we aim to complete the process within 7 days although during seasonal periods this may take a little longer. You will be refunded by the same means by which you paid us when you purchased the item.

Please note returns postage cost will be the buyers responsibility.

2020 © Limitless Retail